Privacy Policy
Match Pilates Studio values your privacy. This Privacy Policy will help you understand how we collect and use personal information from those who visit our website or make use of our online services, and what we will and will not do with the information we collect. This Policy has been designed to reflect our commitment to protecting your information and exceeding standard privacy expectations.
We reserve the right to update this Policy at any time. We recommend you revisit this page periodically to stay informed. If Match Pilates Studio makes any significant changes to the way we use personally identifiable information, we will notify affected users by email and give them the option to consent to the new use of their data.
This Policy applies solely to Match Pilates Studio and governs data collection and usage through our website, online scheduling platforms and any other digital services we provide. By using our website, you consent to the data practices described in this Policy.
Please note this Policy does not extend to third-party websites that we do not control. If you f-ollow a link from our site to another, we encourage you to review their privacy policies before sharing any personal information.
Specifically, this Policy will explain:
What personally identifiable information we collect
Why we collect it and the legal basis for doing so
How we use and with whom we may share your information
Your choices regarding your data
How we secure your information
Information We Collect
You are not required to share personally identifiable information with us, but choosing not to may limit the services we can provide. Match Pilates Studio may collect the following types of information:
Voluntarily Provided Information: Name, email address, phone number, billing and/or payment details when booking a class, event, or purchasing a product or service.
Automatically Collected Information: This may include cookies, IP addresses, browser type, device type, and site usage data collected via tracking technologies and server logs.
Optional Demographic Information: Age, gender, preferences, or lifestyle details if provided via surveys or online forms.
We may also monitor activity on our website and booking platforms to better understand which services or classes are most popular among users.
We only collect personal information that you willingly submit through sign-up forms, event registrations, surveys, or email communications. This information is used solely for the purposes clearly stated at the time of collection.
Why We Collect Information and How Long We Keep It
We collect your data for the following reasons:
To provide the services you request (e.g., booking a class, attending an event)
To improve our classes, offerings, and user experience
To communicate with you about updates, promotions, or surveys (only with your consent)
To understand customer trends and preferences
To personalize your experience on our website
We retain personal information only as long as necessary to fulfill these purposes, comply with legal obligations, resolve disputes, and enforce our agreements. The duration depends on the nature of your relationship with us and applicable legal requirements.
Use of Information Collected
Match Pilates Studio does not sell, rent, or lease your personal information to third parties.
We may use your data:
To manage class registrations, payments, and communications
To inform you of upcoming classes, promotions, or studio news (with your consent)
To invite you to participate in feedback or surveys
To analyze usage data for internal business purposes
We may use third-party social platforms such as Instagram, Facebook, and others. These services may collect data independently and are governed by their own privacy policies.
Disclosure of Information
We only share your information under the following conditions:
To provide services you’ve requested
With third-party service providers who assist with operations (e.g., payment processing, email delivery), under confidentiality agreements
When required by law (e.g., subpoena or legal order)
To protect the rights, safety, and property of Match Pilates Studio
With your consent
As aggregated data that cannot be used to personally identify you
Non-Marketing Communications
We may contact you for essential non-marketing purposes such as schedule updates, account issues, safety alerts, or policy changes.
Children Under the Age of 16
Our website is not directed at individuals under 16, and we do not knowingly collect data from minors. If it’s discovered that we’ve inadvertently collected personal information from a user under 16, we will delete the information or seek verified parental consent.
Unsubscribe or Opt-Out
You can unsubscribe from promotional emails at any time by emailing us at hello@matchpilates.com. To opt-out from communications from third-party services, you must unsubscribe directly through their platforms. We will continue to respect your data in accordance with this Privacy Policy even after you opt out.
Links to Other Websites
Our website or digital communications may include links to third-party or affiliated websites. Match Pilates Studio is not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.
Notice to European Union Users
Our operations are based in the United States. If you are visiting from the EU, your data will be transferred outside of the EU and governed by U.S. data privacy laws. By submitting your personal information, you consent to this transfer and processing as outlined in this Policy.
Security
Match Pilates Studio uses physical, technical, and administrative safeguards to protect your information. Sensitive data (like payment details) is encrypted and transmitted securely. Only authorized personnel have access to your personal information, and our data is stored in secure environments to prevent unauthorized access or misuse.
Acceptance of Terms
By using our site, you acknowledge and agree to the terms of this Privacy Policy. Continued use of the website following any updates will be considered your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
hello@matchpilates.com